Contact information

Contact Information

At Arrbae, we are committed to providing a helpful and reliable shopping experience. If you have questions about our products, need assistance with an order, or require help with shipping, returns, or refunds, please contact our customer support team.

Customer Support

Store Name: Arrbae

Customer Support Email: service01@arrbae.com

Mailing Address: 61 Amhurst Road, London, E8 1LL, United Kingdom

How We Can Help

Our customer support team can assist you with:

- Product questions and availability
- Order confirmations and order status
- Shipping estimates and tracking information
- Returns, refunds, and exchanges
- Damaged, defective, or incorrect products
- Payment and checkout questions
- General website inquiries

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may vary during weekends, public holidays, and busy shopping periods.

To help us assist you efficiently, please include your order number when contacting us about an existing purchase.

For your security, please do not send passwords or full payment card details by email.

Email-Only Customer Support

Arrbae currently provides customer support by email. We do not offer telephone support.

Thank you for choosing Arrbae. We value your trust and look forward to helping you with your shopping experience.